There is a balance between automation, and feedback. If you totally remove the operators away from the feedback of periodic measurements, they may be less aware of the nuances of the process over time.
Many of our customers are content to have their operators collect data manually. Operators, sitting in front of a keyboard and a monitor enter data, measurement-by-measurement, widget-by-widget.
Over time, as customers’ needs mature, they find they prefer to replace manual data collection with more automated methods, such as using high-speed scales or optical measuring instruments.
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There is certainly value in this gradual migration. Moving to automation limits operator errors, and frees operators to work through other manufacturing/quality related issues.
However, there is a balance between automation, and feedback. If you totally remove the operators away from the feedback of periodic measurements, they may be less aware of the nuances of the process over time.
I’ll follow up with this on my next post.
In the meantime: How do your operators currently collect data? Feel free to join the conversation within the “WinSPC Users” group on LinkedIn.
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DataNet Quality Systems empowers manufacturers to improve products, processes, and profitability through real-time statistical software solutions. The company’s vision is to deliver trusted and capable technology solutions that allow manufacturers to create the highest quality product for the lowest possible cost. DataNet’s flagship product, WinSPC, provides statistical decision-making at the point of production and delivers real-time, actionable information to where it is needed most. With over 2500 customers worldwide and distributors across the globe, DataNet is dedicated to delivering a high level of customer service and support, shop-floor expertise, and training in the areas of Continuous Improvement, Six Sigma, and Lean Manufacturing services.